Returns & Exchanges
At Piccolo's Gastronomia Italiana, we take pride in the quality of our authentic Italian imports and want you to be completely satisfied with your purchase. If a product does not meet your expectations, we offer a straightforward return process for non-perishable items within 30 days of delivery.
Initiate Your Request
Contact our customer service team via email or phone with your order number and details of the items you wish to return or exchange.
Prepare the Package
Carefully pack the unopened, non-perishable items in their original packaging to ensure they are protected during transit back to our facility.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your return, we will process a refund to your original payment method or ship out your requested exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing